Shipping & Delivery Policy
Effective Date: November 12, 2025
Thank you for shopping at sheboyganlawyer.com. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders. By placing an order on our website, you agree to the terms stated below.
1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email.
2. Shipping Methods & Delivery Times
We offer standard and express shipping options depending on your location:
- Domestic (Vietnam): 2–7 business days
- International: 7–21 business days
Delivery times are estimates and may vary depending on customs clearance, weather conditions, or courier delays.
3. Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, total order weight, and selected shipping method.
From time to time, we may offer free shipping promotions—please refer to the promotional details for eligibility.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Please allow up to 48 hours for tracking information to become active.
5. Address Accuracy
Customers are responsible for providing accurate shipping information.
If the address provided is incorrect or incomplete, we are not responsible for lost or delayed packages. Any additional shipping fees incurred for re-delivery will be charged to the customer.
6. International Shipping
International customers are responsible for any customs duties, import taxes, or other fees applied by the destination country.
Delays caused by customs procedures are beyond our control.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery.
We will work with the carrier to investigate and, if eligible, provide a replacement or refund according to our Return & Refund Policy.
8. Contact Information
For any questions about shipping or delivery, please contact us at:
Email:[email protected]
Address: Khóm Tân Quới A, Phường 2, Ngã Năm, Sóc Trăng